About New Plan Care Solutions
Independently owned in St. Louis, and intentionally small, so the people you talk to are the people who know your situation.
Independently owned and operated
New Plan Care Solutions is independently owned and operated in St. Louis by Stacie Postol. Support here is built around the person, not the other way around.
We are intentionally small. Families work directly with the same local people from the first phone call on, with no layers, no handoffs and no call center between you and the person who knows your name.
We start by listening. Before anything is planned, we want to understand what is already in place: the routines that work, the people who are already helping and the parts of the day that have become harder. Then we make practical adjustments that make daily life more manageable.
The goal is not to change how people live. It is to help what is already happening run more smoothly, whether that means in-home care for an older parent in St. Louis, home care in St. Charles, respite for a family caregiver or independent living support for an adult building confidence on their own.
Owner and Operator, New Plan Care Solutions
Your first conversation is with Stacie or someone who works directly alongside her. It starts with listening, and you do not need to know what kind of support you are looking for.
What we stand for
Five things you can expect from us, whatever support ends up looking like.
Plans start with the person and their day, not with a service list.
How someone likes things done matters, from the morning routine to who comes through the door.
You will hear from us when something changes, and you will always know who to call.
We match on personality, routine and situation, and we listen if the fit is not right.
Schedules that flex around work, school, appointments and the weeks that do not go to plan.
Training and quality
The support itself is non-medical: help with everyday routines, household tasks, meals, errands and companionship. Behind the scenes, we take preparation seriously.
Caregivers keep learning after they start, and an RN oversees training and quality behind the scenes. It is how we keep everyday, non-medical support consistent from one visit to the next.
Hands-on competency training before a caregiver is placed, including steady support with standing and moving around the home, so everyday help feels safe and comfortable.
You do not need to know what service you are looking for. Tell us a little about what is happening at home, and we will help you think through the options.